Mthunzi Maleka Group (Pty) Ltd is supported by an integrated quality management system that underpins every aspect of its operations. This is critical in ensuring consistent customer satisfaction, thus creating a good reputation in all the areas of operations. The company believes in the principles of Triple bottom line which takes in to account the planet, people and profits. The company believes in sourcing employees from underprivileged areas and providing them with critical skills. Customer experience is at the centre of the business approach to ensure customer loyalty and the maximization of the Customer Lifetime Value. This will be done by ensuring that employees are constantly trained to be well informed of the latest work techniques.

Mthunzi Maleka (Pty) Ltd lives by these core values directed at all stakeholders:

Mthunzi Maleka Group (Pty) Ltd aims to capture 5% of the air conditioning market within the next 5 years.

Mthunzi Maleka Group (Pty) Ltd aims to capture 5% of the air conditioning market within the next 5 years.